Leadership Skills

Success Through Teamwork

Leaders who inspire teams to work together can deliver results and services faster, better and more cost effectively. In this course, Participants gain the skills to structure, measure and tune performance in a service team environment. Through practical workshops, Participants learn how to become a leader who equips his or her team with the skills and capabilities to optimize productivity and performance and deliver high-quality results.

Who Should Attend

Management Executives, Middle & Top Managers, and anyone aspiring to a leadership position

Workshop Course

• Workshops provide participants with practical experience developing Leadership skills and include:
• Modeling key behaviors of effective leadership
• Optimizing team processes
• Identifying dimensions of difference
• Managing measures to affect performance
• Applying leadership practices and commitments for maximum payoff
• Motivating people to stay
• Employing the power of feedback
• Profiling Participant’s Emotional Intelligence (EI) strengths
• Applying conflict-handling styles to minimize disruption
• Creating Participant’s Service leadership action plan

Duration : 3 days