Emotional Intelligence
Achieving Leadership Success
In today’s competitive business climate, organizations need leaders with more than technical and intellectual competence to maintain a competitive advantage. Successful leaders combine strong interpersonal skills with technical knowledge to improve their potential and performance. The core competencies of EI provide the foundation to further develop your intra/interpersonal skills. In this course, you learn to apply EI to motivate and engage your teams, foster cooperative working relationships, and improve your overall effectiveness.
Who Should Attend
Managers, Leaders or anyone wishing to broaden and improve their self-management and interpersonal skills in order to become more effective in the workplace. A must Program for Civil Services.
Extensive activities throughout the course provide practical experience in leading with Emotional Intelligence. Activities include:
- Identifying the four EI competencies that deliver leadership success
- Measuring your Emotional Intelligence through a reliable assessment tool
- Mapping your strengths and weaknesses through self-reflection
- Uncovering negative self-talk patterns
- Reframing thoughts and perspectives to achieve a positive outcome
- Monitoring the emotional responses of others
- Creating an individual EI action plan
Duration: 4days
