BUSINESS MANAGEMENT
Global economic relations among the nations today have undergone significant changes in the last 20 years. Several trade blocks have emerged with an emerging consensus that countries should reduce the barriers in the way of free international trade. The pattern of trade of the developing countries has changed significantly and operations of multinational corporations have contributed to this change. Our Business Development Programs will help in increasing efficiency and help improving service delivery. With our Customer relationship programs, individuals and corporate organizations will learn how to build better relationships with both internal and external customers.
The Winning Edge Programs
- Making Successful Business Decisions
- Business Analytics & Development
- Business Negotiation and Persuasion
- Customer Relationship Management
- Presentation & Communications Skills
- Management Skills for an IT Environment
- Management Skills for the Middle Manager
- Superior Customer Care and Service Delivery
- Networking Skills for Business Development Executives
- Applying Strategic Thinking to Operational Management
Who should attend
- Entrepreneurs
- Sr. Business Managers
- Sr. Operational Managers
- Call Centre Managers
- Executives in Telecom, Banks, FMCG, Oil & Energy Sector, ICT, Hospitality & Aviation industry.
Course Benefits
- Helps fine tune your Management Skills.
- Helps in identifying new Business Opportunities.
- Create detailed profiles for customer preferences & expectation management.
